House papers · No. 4
Contact Us
One question decides where to write: is it about an order, or about this site?
Orders: the retailer
Delivery dates, returns, refunds, payment trouble. All of it sits in the order history of your retailer account, and the retail network resolves it without us. We hold no order data at all.
The catalog: us
Wrong photos, dead links, material questions, a price that looks stale, partnership notes.
1
What speeds up an answer
Paste the product page link from this site into your email. Fifty-nine pieces live here, and "the gold hoops" describes nine of them. A link removes the guessing.
Email gets a reply within two business days. The phone line takes messages that reach the same small team.
JSTYLE · Providence, Rhode Island